Posts Tagged ‘customer service’

15 Steps to Superior Support

June 4, 2012

Customer service plays a key role in creating or maintaining a reputable business and brand. These 15 Steps to Superior Support, provided by GoSquared, are great to constantly keep in mind when dealing with customers or clients.

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Serve your customers using social media

September 25, 2009

Best Buy is using social media to connect employees all over the country—putting them in the driver’s seat and making them brand champions within the company. Employees are able to share ideas, communicate, offer up new product solutions, support one another, get information, and so on. All with an end goal of better serving their customers.

Is your company up to something social media cool? Tell us about…leave a comment here.

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