Facebook Coupons: The Key to Engagement

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A recent study from a report by Wildfire Interactive looked at 10,000 random Facebook campaigns to see which got the highest response rates and earned media. The first thing the study revealed is the lack of correlation between the two; campaigns that got the most earned media did not get the highest response rates. 

If the purpose of your campaign is to increase engagement among fans, offering coupons is the way to go.

If you want fans to share the posts of your campaign, use “pick your favorite” queries, quizzes and trivia contests. 

The report touches on why some campaigns tend to be more sharable among fans. One reason could be questions allow the fan to discover more about his or her personality. Another reason could be the fan wants to show off among his or her friends: quizzes show the fan’s knowledge and “pick your favorites” allow the fan to share his or her opinions with others. 

This study shows broadly that coupons can increase engagement, while quizzes and contests can increase “shareability”. More specifically, this study shows that adding personality to campaigns and allowing fans to share his or her personality is the key to a successful Facebook campaign.

A full version of Wildfire’s report is available here

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